Privacy Policy

Information we collect

We collect the information you provide when creating an account, placing an order, or updating your profile. This includes your name, email address, phone number, shipping address, and order history. We also collect technical data such as browser type, IP address, and device information through standard web server logs.

How we use your information

• To process and fulfill your orders, including payment confirmation and shipping.
• To communicate with you about your order status, account, or support requests.
• To maintain your account and provide access to order history and certificates of analysis.
• To detect and prevent fraud, abuse, or unauthorized access.
• To comply with legal obligations and enforce our terms.

Data storage and security

Your data is stored in Supabase, a secure cloud database platform. We rely on Supabase industry-standard security practices, including encrypted connections, row-level access controls, and regular backups. Access to your data is limited to authorized personnel who need it to operate the service.

Third-party services

We use Supabase for authentication, database, and storage services. We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information with shipping carriers solely to deliver your order.

Cookies and analytics

We use essential cookies to maintain your session and cart state. We do not use tracking cookies or third-party advertising pixels. Any analytics we collect is used internally to improve site performance and is not shared externally.

Your rights

You may update or delete your account information at any time through your account settings. You may also request a copy of the data we hold about you or ask us to delete your account and associated data by contacting us. We will respond to verified requests within a reasonable timeframe.

Data retention

We retain your account and order information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. If you delete your account, we will remove personal identifiers within 30 days, retaining only anonymized order records for business and legal purposes.

Changes to this policy

We may update this Privacy Policy from time to time. Changes are effective when posted to this page. We encourage you to review this page periodically.